Reviews

They made a mistake on my tire pressures, but corrected right away. I wish they would keep the express lane open for oil changes.

Everyone was friendly and had refreshments while I waited got my vehicle in and out in a timely manner

Very good customer service-Took great care of my car

Very quick and efficient service.

From the time we bought our vehicle they have been in contact with us .

Most of it was great. However I requested an oil change and air filter check etc. At check out I was informed oil change was done and my air filter was dirty. Then they were wanting me to pay and leave. I had to ask why the air filter wasn’t changed. She said, I don’t know. Maybe they don’t have the part. So I asked her if she could check. She did. And said they could have the part here in just a few minutes. I said I would wait. I live 35 minutes away. I wish they had had the initiative to fix what I requested without me having to force the issue.

I specifically requested twice to not rotate the tires. It was done anyway. The service writer deducted the cost from my bill, but since I just had the tires rotated a week earlier, this rotation was negated.

I’ve been looking at several GMC Dealerships (even out of state) to order a new Yukon. We decided to stay local and our sales guy Matt at the Warsaw dealership actually took the time to talk to me and walk me through the process and explained all the highs and lows about ordering a new vehicle during this time. He and Justin took time to answer my many questions and never felt pushy about my order or a new sale. We decided to go in and talk to them some more and made the decision to place our order.

Awesome service

This is the 4th vehicle I’ve leased with this dealership. I have always worked with Matt Norman, who does a superb job in every aspect. I was the first person who leased a car through him and have seen him grow into a consummate salesperson. He is the main reason for my driving over 30 miles to lease a vehicle.